Hey, I'm Dylan. A product designer exploring AI and designing in code.
I've been designing all my life, but professionally for the last 10 years. I love interaction design from high level journeys to detailed patterns and components. I'm currently designing in code with AI and having way too much fun!
Writing
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Selected Work
Synthesis Design System
Synthesis was designed to be a unifying experience for service teams. Allowing them to stay on brand, building customer trust, and be flexiable enough to build the experiences they needed.
Project Howser
Project Howser accelerates AWS service adoption by creating a consistent, story-driven journey from initial discovery to hands-on implementation, enabling users to start using services like Amazon Bedrock, SageMaker Canvas, and Transcribe effectively in less than a day.
More Work
I've worked on a lot of projects over the years that I haven't moved to my portfolio yet. So here's a deck where I've collected them all.
Resume
View on LinkedInSnowflake (formerly Datavolo)
September 2024 - Current
Product Designer
- Currently working on integration efforts for Nifi into Snowflake.
- Led the design and launch of Copilot, an AI-powered assistant for Apache NiFi, which streamlines complex data pipeline management and optimizes workflows.
- Spearheaded the development of comprehensive brand guidelines and a design system, unifying the user experience across all touchpoints.
Amazon Web Services
May 2022 - September 2024
Visual UX Designer
- Spearheaded the development and rapid adoption of Synthesis Design System, encompassing 50+ components including specialized AI patterns, while balancing AWS brand consistency and team-specific needs.
- Designed and developed GenAI patterns (Chat, Image, Text geneartion) across Amazon Bedrock and Bedrock Studio.
- Architected and implemented a cohesive onboarding framework for AWS AI/ML services, increasing First Time User Activation by 30-60%.
IBM
January 2019 - May 2022
Advisory Designer
- Led the end-to-end UX design for IBM Cloud Satellite, a multi-cloud initiative enabling customers to deploy IBM Cloud services across various locations.
- Pioneered the UX integration of OpenShift into IBM Cloud, enabling seamless container deployment capabilities for enterprise customers.
- Developed and launched the What if_ program, an innovative program bringing ideas across 250+ IBMers to life.
Awards
Fast Company, Honorable Mention
What if_
Breakthrough Leader Award
Design Luminary program
Red Dot, Best of the Best
IBM Cloud Satellite
New product of the year
IBM Cloud Satellite
Outstanding Technical Achievement
IBM Cloud Satellite
Good Design
Red Hat OpenShift on IBM Cloud
1st Patent Application
Dynamic Order Prioritization Enablement
New product of the year
Red Hat OpenShift on IBM Cloud
Outstanding Technical Achievement
Red Hat OpenShift on IBM Cloud
About
Building product experiences is what I love doing. I feel like I've been designing my whole life, questioning things, tinkering, playing. For me, design is all about how we interact with the world around us, physical or digital. It's problem solving with the intent of creating a solution that resonates with the human it solves for. It's something I will obsess over for the rest of my life.
I've latched on to the customer obsession mindset I learned at Amazon. Knowing your end customers wants, needs, desires helps me turn complex technology and problems into solutions that feel natural and intuitive.
When I'm not designing or breaking down problems, I love to get away from my desk and explore the world. I love traveling. Drop me in a city or nature and I will wander. Exploring and observing the world around me.
I look forward to hopefully chatting with you.
